Developed by
Supported by
sads

Speakers

Giselle Bou Ghanem


Customer Engagement Solutions Sales Manager
Avaya



Giselle Bou Ghanem is Customer Engagement Solutions Sales Manager for Avaya in the Middle East, Turkey and Africa.

 

Hailing from a software engineering background, she has extensive hands-on experience in building out contact centers, including  implementation, customization and integration with multiple third-party systems. Having worked in the customer experience business for over 12 years, Bou Ghanem currently operates in a business development and sales role, helping customers across multiple sectors to realize their CX strategies and roadmaps.

  • Peter Smith

    Managing Director of Policy, Strategy and Risk , Dubai Financial Services Authority

  • Ahmad Abu Eideh

    Chief Executive Officer, United Arab Bank

  • Sanjay Malhotra

    Chief Digital Officer, Dubai Islamic Bank

  • Ramana Kumar

    SVP & Head of Payments, First Abu Dhabi Bank

  • Fahad Al Semari

    Chief Transformation Officer, Riyad Bank

  • Christopher Kiew-Smith

    Head of FinTech Strategy, Financial Services Regulatory Authority, Abu Dhabi Global Market

  • Emre Karter

    Treasury and Trade Solutions Head, Citibank

  • Yazeed Al-Khalifa

    VP – Governance, Risk and Compliance, Saudi Payments

  • Wai-Lum Kwok

    Executive Director, Capital Markets - Financial Services Regulatory Authority , Abu Dhabi Global Market

  • Anthony Butler

    Chief Technology Officer , IBM Blockchain Services

  • Stefan Kimmel

    Partner, PwC

  • Tristan Brandt

    Principal, Oliver Wyman

  • Devid Jegerson

    Head of Customer Experience, National Bank of Fujairah

  • Mohamed Damak

    Senior Director & Global Head of Islamic Finance, Financial Services Research, , S&P Global Ratings

  • Marie-Line Ricard

    Blockchain & Crypto-assets Partner, Sia Partners

  • P Venkatesh

    Director - Platforms & Solutions, Maveric Systems

  • Kelvin Tan

    Venture Lead - Nexus, SC Ventures

  • Muraleedhar Pai

    Executive Director, Maveric Systems

  • Alaa AlRousan

    Account Director, SWIFT

  • Bhavin Shah

    Partner, Financial Services, Roland Berger Middle East

  • Mirna Sleiman

    Chief Executive Officer, Fintech Galaxy

  • Sonny Zulu

    Managing Director, Retail Banking, Standard Chartered UAE

  • Adrianus Schoorl

    Local Partner, White & Case

  • Muhammad Babar

    Head of Digital Compliance, MoneyGram International

  • Ahmed Mostageer

    Regional Sales Manager , Nutanix

  • Irina Heaver

    Co-Founder & Chief Strategy Officer, Emirex.com

  • Subramanian Krishnamurthy

    Head - Global Transaction Services, National Bank of Fujairah

  • Mohamed Roushdy

    Founder, Fintech Bazaar

  • Samia Skalli

    Financial Services Strategy & Innovation Manager, Sia Partners

  • Jagadeshwaran Kothandapani

    MD - Cash Management Head, MENA, Turkey - Treasury and Trade Solutions , Citibank

ORGANISATIONS SERVED



View All